UKCBC Unit 5 : Organization and Behavior-Btechnd

LO 4 Teamwork

UKCBC Unit 5 : Organization and Behavior-BtechndP 4.1 Groups and their influence in ASDA

ASDA is an organization with more than 1 lac employees working within the organization. It is well known that individuals tend to form group within the organization, society, institutes etc. A group is formed by two or more people for different purposes. There can be many kinds of groups that can be found within ASDA. Groups can be formal or informal in nature. There are various other kinds of groups like task group, command group, interest group, friendship group etc. Groups are formed by individuals in order to get affiliation, security, power, recognition, fulfilment of the goals etc. Task groups are the groups which are formed for the accomplishment of a particular task. Such groups can be mostly found in the organizations as most of the organizations create groups for the completion of the tasks. Command groups are the groups where the members of the group report to same managers and get commands from same manager. These groups are most prevalent within the organizations as most of the organizations follow such structure where a manger manages the particular group for the accomplishment of organizations goals and objectives while keeping in mind about the individuals’ goals and objectives. Interest groups are formed on the basis of the interests of the individuals while friendship groups are formed for the special purposes like get together, enjoyment of trips etc. where the purpose of all the members is same. Different groups in an organization behave in different manner according to their purposes and the constituents of the groups. The cultural beliefs, language, value systems etc. of the individuals within the group influence behaviour of the overall group. These groups active within the organization influence the organizational behaviour in direct or indirect manner. In ASDA, command groups can be found mostly due to the organizational structure. In ASDA, employees report to same supervisor of the store according to their tasks within the store. The employees working within the group influence behaviour of each other and ultimately the behaviour of the group where the actions of the group are influenced in a great manner. An individual in a group who is from a particular culture may influence the person from another culture and may be fatal for the organization if have negative thought process. So, finally concluding it by saying that there can be various kinds of groups in the organisations and behaviour of individuals in the groups affect the group behaviour in ASDA (Adams, 2004).

P 4.2 Development of effective teamwork

Effective teamwork within the organization is most important for the success of the goals and objectives of the organization in effective and efficient manner. Organization emphasizes on the development of effective teams within the organization as effective teams of the organizations are considered as the most important assets for them. There can be various factors that promote the creation of effective teamwork within the organization. These important factors can be described in below manner:

Diversity: It means the presence of the people from different cultures, languages, and beliefs etc. in a team. Diversity promotes the creativity and innovation thinking of the individuals within the team as individuals gets to know about various kinds of culture at the same place. They get affected by the thinking process of the individual from other culture and if find that effective they start following them which results in the effective teamwork for the organization. However there can be some issues with the diversified teams as well like conflicts due to the nature and beliefs of the individuals.

Leadership Style: Leader of the team plays an important role in the results from a team. Working with leading people can get effective results from the team while a leader who is ignored by its employees can’t get the effective results as the employees will not follow his orders and would behave in their own manner.

Team building Exercise: Such exercise helps in the better coordination among the team members as they get to know about each other in more details with the help of such exercises. Most of the organizations emphasizes on the team building exercises on periodical basis as it bring cohesiveness within the teams. With the help of team building exercises, team members get to know about the interests, weaknesses, characteristics and strengths of the team members in a better manner (Kleiner, 1997).

P 4.3 Technology and team function

Technology plays a very important role in the functioning of the team active in the organizations. With the introduction of new technologies day by day, the role of information technology within the organization is becoming more important as technologies ease the works of the teams and enable them to function in effective and efficient manner. Various technologies that have influenced the team functioning in significant manner at ASDA are as follows:

Email: This is a form of asynchronous communication which enable the members of a team to communicate with each other irrespective of their location and the time. However, the misuses of email can be fatal for the team sometimes.

Groupware: It is a very useful technology which is in much use by the organization to plan meetings in virtual manner. It enables the teams to conduct meeting without forcing them to gather at a single place (Hunsaker, 2008).

Computers: Computers have become too important these days and there is no organization which does not have computers. They have made all the work easy for the employees and all the communication, presentations, database etc. are handled through them only. Laptops, palmtop etc. are some other forms of computers which come in compact form and allows all the functions of computers to its users.

Mobile phones: With the introduction of mobile technology, the life of people has become too easy. It enables individuals to communicate and get informations anywhere, anytime without the help of internet and enables the individuals to get all the information about their work so that they can plan their work accordingly (Wells, 1995).


Organizational behaviour play an important role in the effective and efficient results from an organization as it defines the behaviour of the processes followed in an organization, behaviour of the individuals etc. Various aspects of organizational behaviour which are discussed in the report are most important to understand the organizational behaviour. Structure and culture of the organizations differ from one to another while teamwork get affected by various factors and technology. Leadership style is important for the organization in achieving goals and the motivational theories are used by the managers to get the effective results from the employees. Overall, various concepts of organizational behaviour discussed above play some kind of role in the working of the organization. This assignment helped in the practical implementation of all the concepts learnt during the course. This report would enable the readers to understand these concepts in better details so that they can also implement such practices within their organizations.


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Bianey C. Ruiz Ulloa, Stephanie G. Adams, (2004) “Attitude toward teamwork and effective teaming”, Team Performance Management, Vol. 10 Iss: 7/8, pp.145 – 151

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