Unit 1 Business Environment Lecture Note One

Unit 1 Business Environment Lecture Note One
AIM The aim of this unit is to provide learners with an understanding of different organisations, the influence of stakeholders and the relationship between businesses and the local, national and global environments. UNIT ABSTRACT Organisations have a variety of LEARNING OUTCOME On successful completion of this lecture a learner will: LO.1:Understand the organisational purposes of Business UNIT LESSON PLAN–This is crucially following the actual unit contents, otherwise known as Assessment Criteria (AC). This lecture will attempt to show the learner how to
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Unit 1 Business Environment Lecture Note One

Unit 1 Business Environment Lecture Note OneEvery business must have one or more owners whose primary role is to invest money in the business environment. When a business is being started, it’s generally the owners who polish the business idea and bring together the resources (money and people) needed to turn the idea into a business.

The owners also hire employees to work for the company and help it reach its goals. Owners and employees depend on a third group of participants—customers. Ultimately, the goal of any business is to satisfy the needs of its customers in order to generate a profit for the owners.

Functional Areas of Business

The activities needed to operate a business can be divided into a number of functional areas: business management, operations, marketing, accounting, and finance. Let’s briefly explore each of these areas.


Managers are responsible for the work performance of other people. Management involves planning for, organizing, staffing, directing, and controlling a company’s resources so that it can achieve its goals. Managers plan bysetting goals and developing strategies for achieving them. They organizeactivities and resources to ensure that company goals are met. They staff the organization with qualified employees and direct them to accomplish organizational goals. Finally, managers design controls for assessing the success of plans and decisions and take corrective action when needed.


All companies must convert resources (labor, materials, money, information, and so forth) into goods or services. Some companies, such as Apple, convert resources into tangible products—Macs, iPhones, iPods, iPads. Others, such as hospitals, convert resources into intangible products—health care. The person who designs and oversees the transformation of resources into goods or services is called an operations management manager. This individual is also responsible for ensuring that products are of high quality.


Marketing consists of everything that a company does to identify customers’ needs and designs products to meet those needs. Marketers develop the benefits and features of products, including price and quality. They also decide on the best method of delivering products and the best means of promoting them to attract and keep customers. They manage relationships with customers and make them aware of the organization’s desire and ability to satisfy their needs.


Managers need accurate, relevant, timely financial information, and accountants provide it. Accountants measure, summarize, and communicate financial and managerial information and advice other managers on financial matters. There are two fields of accounting. Financial accountants prepare financial management to help users, both inside and outside the organization, assess the financial strength of thecompany. Managerial accountants prepare information, such as reports on the cost of materials used in the production process, for internal use only.


Finance involves planning for, obtaining, and managing a company’s funds. Finance managers address such questions as the following: How much money does the company need? How and where will it get the necessary money? How and when will it pay the money back? What should it do with its funds? What investments should be made in plant and equipment? How much should be spent on research and development? How should excess funds be invested? Good financial management is particularly important when a company is first formed, because new business owners usually need to borrow money to get started.  Click Here

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