The legal And Regulatory Framework
The legal And Regulatory Framework In The Travel And Tourism Sector
Legal framework: a broad system of rules that governs and regulates decision making, agreements, laws etc. (www.translegal.com)
The Travel & tourism sector is a large economic sector. As a result, the legal and regulatory framework of the travel and tourism sector is diverse. There are laws applying to tourism in unforeseen circumstances due to individual incidents i.e. disappointments and damages. There are also industry-specific laws and international regulations
The Development of Tourism Act 1969 laid the foundation for tourism development and legislation in the UK. It is an Act to provide for the establishment of a British Tourist Authority and Tourist Boards for England, Scotland and Wales with responsibility for promoting the development of tourism to and within Great Britain; to provide for the giving of financial assistance out of public funds for the provision of new hotels and the extension, alteration and improvement of existing hotels; to enable provision to be made for the registration of hotels and other establishments at which sleeping accommodation is provided by way of trade or business and for securing that the prices charged there for such accommodation are brought to the notice of persons seeking to avail themselves of it; and for connected purposes (www.legislation.gov.uk).
Diverse laws influence the travel industry. These include:
- Consumer Protection from Unfair Trading Regulations 2008 [The Consumer Protection from Unfair Trading Regulations 2008 (the CPRs) implement the EU Unfair Commercial Practices Directive. They introduce a general prohibition against unfair commercial practices, specific prohibitions against misleading and aggressive practices and a blacklist of 31 practices that will be deemed unfair in all circumstances].
- They replace, amongst others:
- Section 14 of the Trade Descriptions Act 1968;
- Part 3 of the Consumer Protection Act 1987;
- The Price Indication (Resale of Tickets) Regulations 1994.
- The Tourism (Sleeping Accommodation Price Display) Order 1977
- The Price Marking (Food and Drink) Services Order 2003.
There are four categories of “unfairness”:
- general unfairness;
- misleading practices;
- aggressive practices;
- banned practices.
- The Health and Safety Legislation – [The basis of British health and safety law is the Health and Safety at Work Act 1974. All people have a legal right to be protected from work related risks. In general the law imposes a range of duties on employers, the self employed and employees as well as others such as designers, manufacturers or suppliers of articles and substances for use at work. These are expressed as broad general duties in the Health and Safety at Work (HSW) Act but are spelt out in more detail in subsidiary regulations such as those dealing with the management of health and safety and specific health and safety issues]. http://www.hse.gov.uk/legislation/